Clear Results Blog

Insights from 1,800+ coaching calls with home service business owners across North America: learn how they increased profitability and business value with the help of Clear Results
Visibility

How to Build a Lead Follow-Up List for a Second Caller

A CRM that logs a lead only after an appointment is booked hides every inquiry nobody has contacted yet. At one basement waterproofing company, the report showed roughly 55 leads, all scheduled, and a second caller didn't have a list to call. A Lead Follow-Up stage ahead of Scheduled holds the uncontacted leads.

About 55 leads
in a 20-day report, all with a booked appointment
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Visibility

How a Deleted Google Listing Put 200 Reviews at Risk in a Single Afternoon

A former vendor's leftover access deleted 200 reviews in one afternoon. Recovery took 21 days, right at Google's own limit.

21 days
to recover a deleted Google Business Profile
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Visibility

Why a $134,000 Profit Month Still Left This Contractor $17,000 Short

A $134,000 profit month still left this DOT contractor $17,000 short in the bank, and the P&L never showed why.

$11,800/mo
in debt payments invisible on the P&L
Read blog
Team Engine

Building a Contractor Sales Academy Instead of Guessing

Reps at one contractor closed 19% to 36% of the same leads. Clear Results built a scorecard that lifted every rep toward 36%.

36%
top rep's close rate, now the whole team's target
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Operations Engine

How to Create an Operations Manual Before You Need One

A contracting business nearly lost years of know-how when its crew lead quit. Clear Results turned his knowledge into a playbook.

$300K/yr
gross profit available once crews match the top performer
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Direction

How to Build Revenue That Doesn't Depend on the Weather

This foundation repair company lost waterproofing leads every winter, until Clear Results installed a weatherproof revenue system.

$50K
single job that can offset an entire seasonal dry spell
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Direction

A Home Service Business That Couldn't Run Without Its Owner Lost Nearly 90% of Its Sales in a Month

A home service owner's health emergency cut monthly sales from $150K to $20K, until Clear Results built backups for his roles.

$150K/mo
in sales now backed by real coverage for the owner's role
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Direction

$8M of a $12M Home Service Business Ran Through 2 People, Until a Crisis Changed the Math

At one $12M business, 2 people generate $8M of its revenue. After a health scare, its owners were pushed to build a backup team.

$7M–$8M
in annual revenue now getting a real succession plan
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Direction

The $10,000 Hour Owner Trap: Why Owners Still Answer for Garbage Day

At an engineering firm growing toward $25M, Clear Results helped the owner stop employees from texting him about garbage pickup.

$90K–$120K
salary range for the hire that buys back an owner's $10,000 hour
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Visibility

How to Build a Lead Follow-Up List for a Second Caller

A basement waterproofing company's CRM showed about 55 leads, all booked, so its second caller didn't have a list to call.

About 55 leads
in a 20-day report, all with a booked appointment
Read blog
Visibility

How a Deleted Google Listing Put 200 Reviews at Risk in a Single Afternoon

A former vendor's leftover access deleted 200 reviews in one afternoon. Recovery took 21 days, right at Google's own limit.

21 days
to recover a deleted Google Business Profile
Read blog
Visibility

Why a $134,000 Profit Month Still Left This Contractor $17,000 Short

A $134,000 profit month still left this DOT contractor $17,000 short in the bank, and the P&L never showed why.

$11,800/mo
in debt payments invisible on the P&L
Read blog
Visibility

How to Track ROAS by Channel for a Home Service Business

One home service company earned 16 times more from organic search than from paid ads, while another wasted $55K on ads, untracked.

16x
return organic search earned once channels were tracked separately
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Profit Engine

How to Spot a Crew Bonus With No Clawback and Prevent Job Cherry-Picking

Slab crews earned a bonus up to 15% of the job price, and some jobs still ran at 22% to 24% with nothing deducted.

22% to 24%
labor on overrun jobs against a 15% target, with no clawback
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Profit Engine

How to Survive the Slow Season in a Home Service Business With a Weekly Production Floor

The company posted a $2,000 loss in October, then lost $58,000 on the books in December.

$120,000/mo
revenue the company needed each month to break even
Read blog
Profit Engine

How to Price Home Service Jobs When Commission Pays a Salesperson to Lose Money

The company paid a $900 commission on a job where it lost $220. Under a 35% floor, pay would have dropped on 5 of 8 jobs.

$5,000/mo
extra profit March's sales would have produced at 45% gross profit
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Profit Engine

Cash Flow Problems in a Home Service Business: How a $6,346 Bank Balance Hid a Payroll Crisis

An electrical contractor had a $6.3K balance but a negative cash position of $15K, drained by a discount and a flat wage.

7.5% → 6.3%
cut in dispatcher cost once pay was tied to bookings
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Team Engine

Building a Contractor Sales Academy Instead of Guessing

Reps at one contractor closed 19% to 36% of the same leads. Clear Results built a scorecard that lifted every rep toward 36%.

36%
top rep's close rate, now the whole team's target
Read blog
Team Engine

Home Service Succession Planning Starts With One Hire

This 43-year-old remodeling company had no successor, until its owner split his job in two and trained a replacement.

$6M–$9M
in annual work now protected by a succession plan
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Team Engine

Sales Capacity Math Before a $2.5 Million Revenue Goal

A home service company needed 88 appointments to hit $2.5M; its 2 reps could book only 68, so Clear Results built a hiring plan.

75%
revenue growth target now backed by a hiring plan that can actually deliver it
Read blog
Team Engine

Why Sales Reps Quietly Stop Selling Your Most Profitable Jobs

A production manager's own bonus plan pushed his sales reps to avoid the best-paying jobs, until Clear Results tied pay to profit.

$30K job
profitable foundation job protected once pay bands replaced an off-the-books bonus deal
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Operations Engine

How to Shorten an Install Backlog Before Hiring Another Crew

A crawl space company's customers waited 7 to 8 weeks for an install, and much of that wait came from jobs booked for more days than the work needed.

7 to 8 weeks
wait for an install, past the 6 weeks where buyers hesitate
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Operations Engine

How to Create an Operations Manual Before You Need One

A contracting business nearly lost years of know-how when its crew lead quit. Clear Results turned his knowledge into a playbook.

$300K/yr
gross profit available once crews match the top performer
Read blog
Operations Engine

Subcontractor Dependency Is Costing General Contractors More Than Bad Pricing

A home-building company could not tell if a $37K paint quote was fair, until Clear Results made getting a comparison bid routine.

30%–40%
equity stake that locks in a subcontractor's capacity and pricing
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Operations Engine

Why a $12,000 Quoting Mistake Pushed This Custom Home Builder to Systemize Client Communication

A custom home builder lost $12K pricing cultured stone by neither type nor size, until Clear Results fixed the pricing.

$12K
quoting leak closed once materials were priced by type and size
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